Contact us
Our customer support specialists can help with questions or requests concerning Gravo Lorix in a thoughtful, efficient way. Whether you are considering the service, have just registered, or already use the platform, each message is reviewed individually so you can find the right assistance.
How to connect with support
Our support team provides timely, practical assistance for account matters and everyday use of Gravo Lorix. Help is available Monday to Friday during business hours in Canadian Eastern Time, and enquiries are handled according to priority. Common topics include:
- Creating and verifying an account, updating profile information, and setting risk preferences
- Using the platform or app, including assistance with technical issues
- Deposits, withdrawals, processing times, and supported payment methods
- Platform tools, trading features, AI-assisted functions, and available strategies
- Feedback, feature suggestions, and ideas for improving the service
- Other requests, including general questions and individual account assistance
Contact our team
We want your experience with Gravo Lorix to feel understandable, efficient, and properly supported. Our approach is built on clear communication, openness, and useful solutions. You can contact us through the form, by email, or by phone where that option is offered. Keeping your information secure and delivering reliable assistance are central to our service.
Email:
Postal address: 100 King Street West, Toronto, ON M5X 1A9, Canada
Message support
Complete the secure form below, including all required details, so we can understand your request and direct it appropriately. Messages sent on business days are generally answered within 24 hours, often sooner. For urgent technical issues, live chat is available Monday to Friday from 9 a.m. to 6 p.m. ET.